6. Future Plans

6.1 Process Improvement Program

The NASA LaRC Information Systems and Services Division (ISSD) plans to assist other organizations desiring to initiate, plan, run, measure, and manage a continuous, software process-improvement program. Through technology transfer services, other organizations may obtain process technologies and apply them to improve their own practices. Users of these services can expect to accomplish the following:

• Understand how to identify areas for process improvement.

• Understand how to initiate process improvement activities once a process assessment is completed.

• Understand how to measure process improvement activities.

• Understand the role the SEPG plays in process improvement.

• Understand how to define and model processes.

• Understand and be able to introduce or accelerate positive change within their organizations.

• Understand what is required to achieve higher maturity levels of the CMM.

• Develop and implement action plans that will serve as the basis for process improvement.